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1) Choose Local Pickup
During checkout, opt for the local pickup option. It's quick and easy!
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2) Await Confirmation
After you've placed your order and paid, we swing into action to confirm the availability of your items for collection. This step ensures a smooth process and avoids any delays.
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3) Receive Confirmation
Once everything checks out, you'll receive an email confirmation containing essential supplier branch collection details such as your collection reference number, collection address, and any additional instructions.
Additional Information
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Flexible Solutions
If, for any reason, we're unable to fulfill your collection order, or if you're not satisfied with the local collection distance or location, we'll promptly notify you. In such cases, we may offer alternative solutions, such as express courier service, to ensure you get your items on time.
Rest assured, we reserve the right to cancel and refund the order if we're unable to fulfill it, providing you with transparency and peace of mind.
Additionally, before the order is processed, the customer has the right to cancel the order and request a refund if you're not fully satisfied with the collection arrangements. Your satisfaction is our priority.
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Customer Support
Have questions or need assistance? Our dedicated customer service team is always here to help. Feel free to reach out, and we'll be happy to assist you every step of the way.